Technology Work Order System Instructions

 

If your account is setup as Employee

After you login and click on Create a new Request, the following window will pop-up:

 

 

Click Cancel and proceed to fill out ALL of the fields of the new request.

 

 

Do not forget to click on the Save button. Do not forget to fill out the Request Area. If you do not fill it out, the request will NOT be assigned.
 

If your account is setup as Analyst

In order for your work-order to be received by a technician, please make sure you fill out ALL of the following fields:

  • Affected End User

  • Request Area

  • Priority

  • Group

  • Assignee

  • Summary

  • Description

 

Also remember:

  • Record the request number

  • Make sure the Status field is set to open

  • The Group field refers to the Campus or Department where you are located

  • Include your location and contact information on the Description field

 

 

Click here to access the Technology  Work Order System

 


 

It is the policy of the United Independent School District not to discriminate on the basis of race, color, national origin, sex, or disability in the Career and Technology programs, services or activities, as required by Title VI of the Civil Rights Act of 1964, as amended; Title IX of the Educational Amendments of 1972; the Age Discrimination Act of 1975, as amended; and Section 504 of the Rehabilitation Act of 1973, as amended.

Es norma de United I.S.D. el no discriminar por motivos de raza, color, origen nacional, sexo o impedimento, en sus programas, servicios o actividades, tal como lo requieren el Título VI de la Ley de Derechos Civiles de 1964, según enmienda; el Título IX de las Enmiendas en la Educación de 1972, y la Sección 504 de la Ley de Rehabilitación de 1973, según la enmienda.